Affordable Medical Diagnostic Ultrasound / Sonar practice for the whole family.

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12 Orwell Drive, Three Rivers

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+(27)161006930/1

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Privacy Policy

  • INTRODUCTION

This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of POPIA.  Richelle Willemse Diagnostic Ultrasound (“the company”) is alert to and knows that you care how information about you is used and shared. We appreciate your trust in us to do that carefully and sensibly.  This document describes the types of personal information that we may collect about you, the purposes for which we use the information, the circumstances in which we may share the information and the steps that we take to safeguard the information to protect your privacy.

As used throughout this document, the term ” the Company, “us” or “we” refers to the company, its partners, its shareholders and its affiliates in South Africa and worldwide.  By engaging with us, you are accepting and consenting to the practices described in this privacy document. Any personal information provided to or gathered by the company is controlled by us. Our physical, postal telephonic and electronic addresses are as follows:

Company Name:                   Richelle Willemse Diagnostic Ultrasound

PRactice no:                          0390040735140

Regno:                                    2018/056889/07

VAT no:                                   4330291313

Physical Address:                12 Orwell Drive, Three Rivers, 1935

Tel Number:                           016 100 6930 / 016 100 6931

E-mail address:                     Sonar@RWUltrasound.co.za

Website address:                  https://www.rwultrasound.co.za

  • WHAT PERSONAL INFORMATION DO WE COLLECT?

Personal Information:
Any relevant information pertaining to the Diagnostic Examination request, which brings you to our Practice.

Personal information also includes your medical aid details, name, ID number, address, telephones numbers as well as email address and employer details.

Special personal information:
The term “special personal information” in this context refers to information relating to your religious or philosophical beliefs, race or ethnic origin, trade union membership, political opinions, health, sexual life or criminal behavior. Note that we do not generally collect special personal information unless it is volunteered by you.

Contacting us via our Website or otherwise:
When you use the website (our “Site”) or contact us by post, telephone, email, or other electronic communication, we collect, store and use certain personal information that you disclose to us. This includes details such as your name, address, telephone, email and mobile phone number, location data, web logs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access. If you contact us, we may keep a record of that.

It is expressly prohibited for any person, business or entity to gain unauthorized access to any page on our Site or to deliver or attempt to deliver any unauthorized, damaging or malicious code thereto.

  • WHAT DO WE DO WITH PERSONAL INFORMATION COLLECTED FROM YOU

We use personal information to provide a medical services.

Information obtained will be used to produce a medical report. This information will be shared with your referring doctor and other relevant medical personal that will assist in your treatment.

Personal information, ICD10 codes and medial tariff codes will be shared with the medical aid you provided for billing purposes.

The information you provide will be used to provide you from billing information via WhatsApp, sms, email or telephonically.

  • WHAT ABOUT COOKIES?

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognize your browser and to automatically collect information from your computer such as your IP address and other details about your computer which are automatically collected by our web server, operating system and browser type, for system administration and to report aggregate information to us. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

The “Help” menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of the Company’s essential features, we recommend that you leave them turned on.   If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

  • DOES THE COMPANY SHARE THE INFORMATION IT RECEIVES?

Information about our patients is an important part of our business and we do not sell it to others. The Company shares customer information only as described below.

Third Party Service Providers:
We may employ other companies and individuals to perform functions on our behalf. Examples include legal debt collectors. Third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with this privacy policy and as permitted by South African data protection legislation.

Business Transfers:
In the unlikely event that the Company or substantially all of its assets are acquired, personal information will of course be one of the transferred assets.

Protection of the Company and others:
We release accounts and other personal information when we believe that such a release is appropriate to comply with the law; enforce or apply our customer or other agreements; or protect the rights, property, or safety of the Company, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this privacy policy. With your consent, other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.

  • HOW SECURE IS INFORMATION ABOUT THE DATA SUBJECT?

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. Customers and website users where necessary, and whether applicable now or in the future undertake not to use any user name or passwords relating to any other person.

Storage of data:
We retain your personal data only for the period necessary for the purposes set out in this Policy or in accordance with the provisions of any applicable legislation.

  • HOW SECURE IS INFORMATION ABOUT THE DATA SUBJECT?

You have the right to request a copy of the personal information we hold about you or to object to the processing of personal information held about you.
To do this, contact us at the numbers/addresses listed earlier and specify what information you would like. We will take all reasonable steps to confirm your identity before providing details of your personal information.

You have the right to ask us to update, correct or delete your personal information.
You may do this by contacting us at the numbers/addresses provided We will take all reasonable steps to confirm your identity before making changes to the personal information we may hold about you. We would appreciate it if you would keep your personal information accurate. Please update your information by contacting us at the numbers/addresses provided earlier whenever your details change.

Please note that we may amend this Policy from time to time.

  • NOTICES AND REVISIONS:

If you have any concerns about privacy at the Company, please e-mail us a thorough description and we will try to resolve the issue for you. Our business changes constantly and our privacy policy and our website terms and conditions will also change from time to time. We may e-mail periodic reminders of our notices and conditions unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account. However, we stand behind the promises we make and will never materially change our policies and practices to make them less protective of member information collected in the past without the consent of affected members.